Everything was clean. Towels were soft and smelled pleasant. No hotel smell. Staff were friendly. Because of inclement weather I booked a second night. No problems w/ that. I travel with my service dog and there were plenty of places to walk right outside the hotel. This is a busy area but room was quiet. There were several nice parks close by for me to walk w/ my pup (although the weather was crazy). Breakfast was fine… the usual fare. They had empanadas the first morning so that was a nice change. Also had almond milk available and fresh fruit. Shower had hot water and good pressure.
Colleen
febrero de 2025
I especially liked how the staff was. Each and every one of them went out of their way to help, and it was done with a smile. What a pleasant environment they all created. I would go there every single time, just because of their staff. Hope they keep it up
Malintle
julio de 2024
Wonderful greeting from staff. Especially the breakfast preparers and front desk staff. Enjoyed seeing improvements in the bed area of the room. Would love to see updated bathroom ceiling tile (the tile needed replacing, as it did not compliment the updated bed area side).
Teresa
abril de 2024
I liked the physical location of the property because it was near restaurants and places to shop. Another thing I liked about the property was the fact that it was located off the main road just a bit so you could have some solitude and peace somewhat.
Michelle
octubre de 2024
Continental breakfast was good. Staff in the food area was helpful and attentive to guest needs. Pet friendly hotel allowed us to vacation with our fur babies.
Rayshel
mayo de 2024
Do you know the hotel type common near airports? Newish large comfortable rooms with two beds, real food for a hot breakfast, nothing to do outside but it's a quiet safe location? I hoped to find one for the last night before my flight home from CLT in the late afternoon. And that was exactly it. It's located about 5 miles from the historic downtown. There's no free parking anywhere close to it anyway so I had no regrets staying within a 15 minute drive from it.
Nick
junio de 2024
Pool was great, front desk attendants were very kind and helpful. Location was convenient for both downtown and beach trips. Also has a reasonably good complimentary breakfast, and nice open eating space.
Michele
julio de 2023
The staff was friendly and accommodating. The bed was comfortable. Shower had great water pressure. Pool was relaxing. This was probably the cleanest hotel I've stayed in.
Heidi
julio de 2023
It was conveniently located to shopping and restaurants. It was a few miles away from the beach. It had a nice size pool and it was clean with plenty of seating. The property is pet friendly. All the staff were very helpful and friendly.
Lisa
agosto de 2023
Check-in was a little chaotic, but Lawrence was amazing and made all concerns his priority. He truly is an asset to this Best Western. It means a lot when the customer service given is so great it makes the inconveniences not even worth mentioning. Thank you, Lawrence. THE BEDS ARE AMAZING!!!
Angela
octubre de 2024